Personal Delivery
A ToySane team member comes to your door. Rawalpindi and Islamabad.
For orders of PKR 10,000 and above in Rawalpindi and Islamabad, ToySane offers Personal Delivery: a member of our team brings your order directly to your home. No courier, no middleman. You inspect everything before you pay.
How It Works
Place your order
Shop online at ToySane and add PKR 10,000 or more to your cart. Select Personal Delivery at checkout.
We confirm a time
Our team contacts you via WhatsApp to confirm a delivery window that works for you — same day or next day in most cases.
We come to you
A ToySane team member arrives at your home with your complete order, packed and intact, in original packaging.
You inspect and pay
Check your order before paying. If everything is correct, hand over cash. If anything is wrong, we resolve it on the spot.
Personal Delivery vs Standard Courier
| Personal Delivery | Standard Courier | |
|---|---|---|
| Who delivers | ToySane team member | Third-party rider |
| Can inspect before pay | Yes | Not always |
| Resolve issues on spot | Yes — we are there | Must call support later |
| Scheduled time window | Yes — agreed in advance | Estimated time, no guarantee |
| Availability | RWP and ISL only | 100+ cities nationwide |
| Minimum order | PKR 10,000+ | No minimum |
Frequently Asked Questions
Personal Delivery is available on orders of PKR 10,000 and above in Rawalpindi and Islamabad. Below this threshold, standard Cash on Delivery courier service is available at PKR 299 (or free on orders PKR 5,000+).
In most cases, yes. If you order in the morning on a working day, our team can usually deliver the same evening in Rawalpindi and Islamabad. We confirm the time with you via WhatsApp before dispatching.
We cover all major areas: Bahria Town, DHA, Westridge, Chaklala, Saddar, Chandni Chowk in Rawalpindi; and F-sectors, G-sectors, I-sectors, Bahria Town, DHA in Islamabad. If you are unsure about your area, message us on WhatsApp.
Yes. With Personal Delivery, you inspect everything before handing over cash. If a product is incorrect, damaged, or missing, we resolve it on the spot — either by bringing the correct item or arranging an immediate fix.
Standard courier is a third-party rider who delivers and leaves. Personal Delivery is a ToySane team member who arrives with your order, waits while you inspect it, and resolves any issue before leaving. It is the premium option for large orders.
Personal Delivery is currently offered at the same Cash on Delivery terms as standard delivery for qualifying orders (PKR 10,000+). Contact us on WhatsApp to confirm current terms for your order.
Ready to order with Personal Delivery?
Add PKR 10,000+ to your cart and select Personal Delivery at checkout. Or message us first to confirm availability.