Contact ToySane
We're here Monday to Saturday, 10 AM – 10 PM. WhatsApp is the fastest way to reach us.
Location & Hours
Rawalpindi, Punjab, Pakistan
Online store — we ship nationwide, no walk-ins
Monday – Saturday: 10:00 AM – 10:00 PM
Sunday: Closed. WhatsApp messages received on Sunday are answered first thing Monday morning.
Support FAQ
How quickly do you respond?
WhatsApp messages are typically answered within minutes during business hours (10 AM–10 PM, Monday–Saturday). Email responses arrive within 4–8 hours on business days.
Can I call ToySane?
Our primary support channel is WhatsApp — it's the fastest way to reach us and allows us to share photos, order details, and tracking info directly in the conversation. Tap the WhatsApp button above to start a chat.
What is your support language?
Our team speaks both English and Urdu. Feel free to message us in whichever language is comfortable for you.
What can I contact you about?
Anything — order status, product questions, returns and exchanges, bulk / wholesale inquiries, or general feedback. No query is too small.
Looking for order info? Check your confirmation email or
Browse our full FAQ →